KnackLabs
IAVM Region 4 — 2026
May 4–6, 2026 · Spokane, Washington
KnackHook Conference Intelligence
IAVM Region 4 Conference 2026
38 companies profiled. Select a company to view their KnackHook opportunity, relevant service areas, and proof-of-concept solutions we can demonstrate on-site.
Spokane Public Facilities District (SPFD)
Venue Operator · HOST / Existing Client
Attendees
25 attendees — largest delegation at the conference
Phone
(509) 279-7000
claimsinfo@spokanepfd.org
Website
spokanepfd.org ↗Independent municipal corporation established in 1989 to operate publicly owned facilities in Spokane, WA. Manages the Spokane Convention Center, Spokane Arena, The Podium, and One Spokane Stadium.
Relevant KnackHook service areas
KnackHook Opportunity
Cloud Infrastructure & Custom App Development — Unified digital operations platform, scalable cloud-based event management systems, guest data analytics dashboards, mobile apps for venue guests, and ERP integration across all four venues for centralized reporting.
Pitch Tip
SPFD is your golden ticket — existing client and conference HOST. Ask their leadership to make warm introductions to every other venue director in the room.
Proof of Concept Solutions
3 solutions ready to showcase
Proof of Concept
SPFD Public Website Modernization
Problem
SPFD's current public website (spokanepfd.org) is dated — static layout, no venue-aware navigation, poor mobile experience, and no digital engagement features. It undersells five world-class venues to the 500K+ annual visitors.
Our Approach
Redesign and rebuild spokanepfd.org as a modern Next.js site: venue-specific landing pages, live event discovery, mobile-first design, integrated ticketing links, news/press feed, and an AI-powered chatbot for visitor questions.
Expected Outcome
A flagship public presence that reflects the quality of the venues. Higher organic traffic, better first impressions for event planners, and a self-service resource that reduces inbound calls.
UI Screens
Screen 1: Modern Homepage
- Full-bleed hero with venue photography carousel
- Live 'Events This Week' feed across all 5 venues
- Quick-nav tiles: Venues / Events / Visit / Contact
- News & press release strip
Screen 2: Venue Detail Page
- Venue hero image + capacity / location stats
- Upcoming events list with ticket links
- Photo gallery + virtual tour CTA
- Event planning inquiry form
Screen 3: AI Visitor Assistant
- Chat widget: 'Ask about parking, events, or booking'
- Instant answers from venue FAQ knowledge base
- Escalate to human: contact form pre-filled
- Available 24/7 on every page
Tech Stack
Booth Demo Script
Show current site → open modernized homepage → hero carousel rotates through venues → click 'Events This Week' → filter by venue → click Numerica Veterans Arena → see upcoming game with ticket link → open AI chat: 'Where do I park for a Gonzaga game?' → instant answer. 75 seconds.
Proof of Concept
Spokane Fan App — Guest Mobile Experience
Problem
Venue guests navigate four separate properties with no unified digital experience — no wayfinding, no mobile ticketing, no event discovery across all venues.
Our Approach
React Native mobile app with venue-aware context switching, interactive maps, push notifications for event reminders, and mobile ticket wallet integration. One app, four venues.
Expected Outcome
Guests use one app across all four venues. Engagement and upsell opportunities increase with in-app concession ordering and loyalty rewards.
UI Screens
Screen 1: Home / Coming Up Next
- Personalized greeting
- Next event card (Pacific NW Tech Summit, May 6, 9:00 AM)
- View Ticket button
- Quick-access tiles: Venues / Food / Map / Rewards
Screen 2: All Venues Browser
- Convention Center card with next event
- Spokane Arena card
- The Podium card
- One Spokane Stadium card
- Tap to filter events
Screen 3: In-Seat Food Ordering
- Menu by category
- Cart with section/seat
- Push notification: 'Your Signature Burger is ready — Gate B Pickup'
- Order history
Tech Stack
Booth Demo Script
Show home screen → tap event card → wallet ticket → switch venues from drawer → tap Food tile → order burger → trigger push notification 'ready at Gate B'. 60 seconds.
Proof of Concept
Predictive Booking & Revenue Optimizer
Problem
Booking decisions across 4 venues are made in isolation. SPFD leaves money on the table when the Convention Center hosts a low-yield event on the same weekend the Arena could have hosted a sold-out concert if booked earlier.
Our Approach
ML model trained on 20+ years of Momentus data (already in your Fabric lakehouse) that scores incoming booking inquiries by predicted revenue, attendance, and venue fit — then suggests cross-venue alternatives.
Expected Outcome
Higher revenue per available date. Booking team spots conflicts and upsell opportunities before contracts are signed.
UI Screens
Screen 1: AI Inquiry Scorer
- Event type · expected attendance · preferred dates
- AI Revenue Score: 84 / 100 — High Value
- Predicted gross: $185K–$220K
- Best venue match: Numerica Arena (92%) · Convention Ctr (71%) · Stadium (58%)
- Risk flags: competing event May 10, low parking for 8K+ attendance
- One-click: Accept · Counter-offer date · Route to calendar
Screen 2: Cross-Venue Calendar
- Side-by-side 4-venue weekly grid (Arena / Conv / First Interstate / Stadium)
- Color-coded revenue bands: Green >$150K · Amber $50–150K · Red <$50K
- Conflict alert: Conv Center May 10 blocks Arena concert = $95K lost
- What-if toggle: drag event to Arena → revenue delta +$95K shown instantly
- Available windows highlighted in cyan across all venues
Screen 3: Historical Comparables
- 3 past events matched from 20-year Momentus history
- Gonzaga tournament 2022: 11,200 att. · $198K gross · 94% capacity
- Regional concert 2023: 9,800 att. · $175K gross · sold out 3 weeks out
- Corporate convention 2024: 2,100 att. · $62K gross · low concession spend
- Lessons learned tags: 'Book 90+ days out', 'Upsell VIP suites', 'Require F&B minimum'
Tech Stack
Booth Demo Script
Paste in a fake inquiry → model scores 72/100, $185K predicted → flips to calendar, shows conflict with higher-yield concert → suggests moving to Stadium → shows 3 historical comparables. 90 seconds.
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